Where do I find Hochiki Europe product documentation?

Direct answer

To find Hochiki Europe product documentation, go to hochikieurope.com and search for the exact product code, or browse Products to the product page. Each product page has a Document Downloads section with the Product Specification for that ordering code and a Certification section with its approval certificates. Range overviews, product guides, catalogues and BS guides are on the Resources page under the Literature content type.

Applies to

• Products / Models: All Hochiki Europe product ranges, including ESP (Intelligent), CDX (Conventional), Ekho and Hochiki VADs etc.
• Firmware / Version: Not applicable
• Region: Not applicable
• Standards: Not applicable

Summary

The current Hochiki Europe website is the authoritative source for all product documentation. Specifications and certificates for each ordering code are on its product page. Range overviews, guides and catalogues are on the Resources page and on the product category pages.

How do I find Hochiki Europe product documentation?

1. Go to the Hochiki Europe website: https://www.hochikieurope.com

2. Open the product page:

   • Use the site search and enter the product code, for example CHQ-WSB2. Each variant, such as CHQ-WSB2/WL and CHQ-WSB2/RL, has its own product page.

   • Alternatively, select Products, choose a category such as EN Fire Detection, then a range such as ESP (Intelligent), and open the product from the product list on the range page.

3. Download the documents from the product page:

   • Document Downloads gives the Product Specification for that ordering code.

   • Certification lists the approval certificates held for that product, for example the LPCB, VDS, CPR, DoP and DoC certificates. The certificates listed vary by product.

   • Each document has its own Download button. To collect several documents, tick Add to Download Basket, select Add Checked to Download Basket, then open Downloads at the top of the page to download them together. The basket clears after 1 hour of inactivity.

4. Use the Resources page for range-level documents. It is linked from Resources in the website footer. Filter by content type:

   • Literature for range overviews, product guides, catalogues and pocket guides (for example Product Guide, ESP Overview, VADs Overview, EN Systems Catalogue, BS5839 Guide and BS5266 Guide).

   • White Papers for fire industry guidance that is not tied to a single product.

   • Software for the free tools that support the product ranges.

   • BIM for Revit (.rfa) objects of individual products.

   • Consultant Specifications for pre-written specifications.

5. Use the category and range pages for their technical resources:

   • The EN Fire Detection page lists the EN Fire Detection Systems Catalogue, the Complete Fire Detection Systems Catalogue, the Product Guide and the BS5839 Part 1: 2025 Guide under Technical Resources.

   • The Emergency Lighting page lists the FIREscape Nepto Overview, the FIREscape+ Overview, the BS5266 Guide and the FIREscape Nepto Lumdat files.

   • The Hochiki VADs page explains visual alarm device categories and coverage, and has the VAD Overview Brochure.

6. Check that the document matches your product:

   • Confirm the exact product code, including case colour and LED colour suffixes where relevant.

   • Check the document title, issue/date and region.

   • For compliance, design or installation decisions, use current Hochiki Europe documents rather than third-party copies.

Which document should I use?

• Use the Product Specification on the product page for the specification of a particular ordering code, including its case colour and LED colour.

• Use the certificates in the Certification section of the product page for certified product data, such as the DoP and CPR certificate for EN 54 approval.

• Use a range overview, product guide or catalogue when you need to identify the correct product family, variant or ordering code.

• Use the VAD Overview Brochure, a white paper or a BS guide when you need guidance on coverage selection or design considerations.

• Company-level certificates and policies (ISO 9001, ISO 14001, RoHS, REACH and WEEE) are on the Compliance page, not on the product pages.

Example

For a sounder beacon such as the CHQ-WSB2 or YBO-BSB2, the documents are available for each variant:

• Search for CHQ-WSB2 and open the product page for the exact variant, for example CHQ-WSB2/WL (white LEDs) or CHQ-WSB2/RL (red LEDs). The page gives the Product Specification and the certificates for that variant.

• For the YBO-BSB2, open the product page for the exact variant in the same way, for example YBO-BSB2/WL.

• For range-level information, use Resources > Literature > ESP Overview, and the Hochiki VADs page or Resources > Literature > VADs Overview for visual alarm device selection and coverage.

When to contact technical support

If the document you need is not on the website, contact Hochiki Europe support or your Hochiki representative with the exact product code and the document type you need.

Contact support as well if the product page does not list a certificate you need for a specific ordering code, or if you need confirmation of which document applies to your region.

Safety note

This article is general guidance for Hochiki Europe products. Design, installation, commissioning, maintenance and modification of fire detection and alarm systems should be carried out by, or under the responsibility of, a competent person in accordance with the applicable standards (for example BS 5839-1 in the UK). Statutory requirements imposed by the relevant enforcing authority also apply. Always refer to the current product manual and data sheet for the exact model before carrying out any work.

References

• Hochiki Europe — Resources (Literature, White Papers, Software, BIM, Consultant Specifications)
• Hochiki Europe — Products
• Hochiki Europe — Compliance
• Related: How to read product serial numbers and batch codes?

Last reviewed: 2026-10-22 — Reviewed by: Hochiki Europe Technical Support